1. OMOTON commits to shipping orders within 48 hours. You will receive your shipment within 7-20 days from the date of your order. If there is any delay, OMOTON shall promptly notify customers via email and SMS at least 24 hours before the scheduled shipment, explaining the reason for the delay and providing an estimated shipping time.
2. Customers can easily track the progress of their orders by reaching out to OMOTON’s customer service or logging into their accounts. OMOTON shall offer an order tracking link, enabling customers to monitor real-time logistics updates.