OMOTON shall provide warranty and repair services for eligible customers under certain conditions.
1. OMOTON shall provide a one-year free warranty service. The warranty period for specific products is subject to the product details page.
2. The conditions for providing free repair services are as follows:
2.1 The failure of the product or the damage of fragile parts under normal use, but does not include the failure caused by human damage or misuse.
2.2 The product is within the free warranty period.
3. Repair Costs
3.1 Repairs are free-of-charge within the warranty period.
3.2 After the product warranty expires, repair and diagnostic fees shall be charged to the customer.
3.3 Repair Method
3.31 OMOTON shall offer repair services based on the product types, and the customer shall be responsible for the shipping cost of the repair service.